We Submit the Claim
Eligible dental claims are sent electronically to participating insurance providers on your behalf.
-Preventive & General
We make it easier by submitting eligible claims electronically, helping you prepare the right insurance information before your appointment, and clearly explaining any remaining balance before planned treatment begins.
━ professional teeth whitening
Many people choose a dentist with direct billing because they want fewer forms, fewer surprises, and a smoother experience from the moment they arrive.
That’s exactly how we approach your care.
We help collect the information needed to submit eligible claims electronically, explain what your insurer tells us, and answer your questions before planned treatment begins.
While every insurance plan works differently, our goal is always the same—to make the process as clear and straightforward as possible.
Direct billing means we submit eligible dental claims electronically to participating insurance providers on your behalf.
When your plan allows assignment of benefits, the eligible reimbursement may be sent directly to us instead of being paid to you first.
Eligible dental claims are sent electronically to participating insurance providers on your behalf.
When your plan permits assignment of benefits, the eligible reimbursement may be paid directly to our office.
Your individual coverage determines whether a balance remains after the insurance payment is applied.
We’ll explain what information is available before planned treatment begins so you have a better understanding of any expected patient portion.
To help us submit your claim accurately, please bring:
Bring what you have and we’ll help you determine whether anything else is needed.
No unnecessary paperwork whenever electronic submission is available.
Every dental plan is different.
Coverage may depend on:
Rather than asking you to interpret complex insurance documents on your own, we explain the information available to us in straightforward language so you can better understand your expected costs.
Many of our patients receive care without employer benefits.
Our recommendations are based on your oral health—not your insurance coverage.
━ The Foundation
For larger treatment plans, we may recommend submitting an estimate to your insurance provider before treatment begins. This allows you to better understand how your benefits may apply before scheduling care.
While estimates are helpful planning tools, final reimbursement is always determined by your insurance provider when the completed claim is processed.
We proudly welcome patients from:
Whether you’re visiting us for a routine examination, emergency care, cosmetic treatment, or ongoing family dentistry, we’re committed to making every step—including insurance—as straightforward as possible.
Many families have two benefit plans. When applicable, claims are generally submitted to the primary insurer first before the remaining eligible amount is submitted to the secondary plan. We’ll help explain what information we need and guide you through the process.
You're still welcome. Many of our patients receive care without employer benefits.
Before planned treatment begins, we’ll explain:
Our recommendations are based on your oral health—not your insurance coverage.
Your appointment may include a review of your health and dental history, a conversation about your concerns, an oral examination, digital imaging when appropriate, and a discussion of our findings and recommendations.
Appointment length depends on the type of visit, whether imaging or a cleaning is included, and the complexity of your needs. We can provide more specific timing when you book.
Not every patient requires the same imaging. We consider your history, symptoms, risk factors, previous records, and the information needed to assess your oral health.
A cleaning may be coordinated with your examination in some cases. Other patients may need a separate hygiene visit based on scheduling or oral-health needs.
Bring identification, insurance information, a medication list, relevant health details, and previous dental records when available.
You are welcome. We will assess your current oral health without judgment and help you understand which needs should be prioritized.
Treatment may begin when it is appropriate and planned, but many first appointments focus on assessment, diagnosis, and discussing options. We explain recommendations and fees before non-emergency treatment begins.
Yes. Tell us about your concerns when booking so we can discuss ways to make the appointment feel more manageable.
We can explain how to request records or X-rays. Your previous dental office may require authorization before releasing them.
Book online or call us at 587-686-4247. Let us know why you are visiting, and we will help you select the right appointment.
━ General Dentistry in St. Albert
Using your dental insurance shouldn’t feel complicated.
We make it easier by submitting eligible claims electronically, helping you prepare the right insurance information before your appointment, and clearly explaining any remaining balance before planned treatment begins.
Whether you’re covered through one dental plan, coordinating benefits between two plans, or visiting us without insurance, we’re here to help you understand your options so you can focus on your oral health instead of paperwork.